These Terms and Conditions govern your use of the pisotaya platform, including all games, services, promotions, and account features. By registering or using pisotaya, you agree to be bound by these terms in full. Please read them carefully before playing.
21+ pisotaya is strictly for players aged 21 years and older. By using this platform, you confirm you meet this age requirement.
pisotaya is strictly for adults aged 21 and older. Age verification is required at registration and may be requested at any time.
Each player may hold only one pisotaya account. Duplicate accounts are prohibited and may result in suspension and forfeiture of funds.
All deposits, wagers, and withdrawals on pisotaya are processed in Philippine Peso (PHP). No currency conversion is applied.
All bonuses and free credits are subject to wagering requirements. Bonus funds cannot be withdrawn until wagering conditions are fully met.
You are responsible for keeping your pisotaya login credentials confidential. pisotaya is not liable for losses resulting from unauthorized access due to credential sharing.
These Terms are governed by applicable Philippine law. By using pisotaya, you submit to the jurisdiction of Philippine courts for any disputes.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player," "User," or "you") and pisotaya ("pisotaya," "we," "us," or "our") governing your access to and use of the pisotaya online gaming platform, website, and all associated services (collectively, the "Platform").
By accessing the pisotaya Platform, creating an account, making a deposit, or participating in any game or promotion, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, together with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.
Important: If you do not agree to any part of these Terms, you must immediately cease using the pisotaya Platform and close your account. Continued use of the Platform constitutes ongoing acceptance of these Terms as amended from time to time.
pisotaya reserves the right to modify these Terms at any time. Material changes will be communicated to registered players via the email address or mobile number on file. Your continued use of the Platform following notification of changes constitutes acceptance of the revised Terms.
You must be at least 21 years of age to register for and use a pisotaya real-money account. This requirement is in accordance with applicable Philippine gaming regulations. pisotaya strictly enforces this age restriction and will request government-issued identification to verify age at any point during the account lifecycle.
The pisotaya Platform is intended for use by residents of the Philippines. It is your sole responsibility to ensure that your use of the Platform complies with the laws and regulations applicable in your jurisdiction. pisotaya makes no representation that the Platform is lawful or available for use in jurisdictions outside the Philippines.
The following persons are not eligible to register or maintain a pisotaya account:
pisotaya reserves the right to request documentary proof of identity, age, address, and source of funds at any time. Failure to provide satisfactory documentation within the timeframe specified by pisotaya may result in account suspension and withholding of pending withdrawals pending verification.
Each player is permitted to hold one (1) pisotaya account only. The creation of multiple accounts by a single individual, whether using different names, mobile numbers, email addresses, or payment methods, is strictly prohibited. pisotaya employs technical and manual measures to detect duplicate accounts. Where duplicate accounts are identified, pisotaya reserves the right to close all associated accounts and forfeit any balances therein.
You agree to provide accurate, current, and complete information during registration and to update such information promptly if it changes. pisotaya is not responsible for any losses arising from your failure to maintain accurate account information, including failure to receive important account notifications.
You are solely responsible for maintaining the confidentiality of your pisotaya login credentials, including your username, password, and any one-time passwords (OTPs) sent to your registered mobile number. You must not share your credentials with any third party. pisotaya will never ask for your password via email, SMS, or live chat. Any activity conducted through your account using your credentials will be deemed to have been authorized by you.
You must notify pisotaya customer support immediately if you suspect that your account has been accessed without your authorization. pisotaya will investigate such reports and may temporarily suspend the account pending investigation. pisotaya is not liable for losses incurred prior to notification of unauthorized access.
pisotaya accepts deposits and processes withdrawals via the following payment methods: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are denominated in Philippine Peso (PHP). pisotaya does not accept deposits from third-party accounts – the payment method used for deposits must be registered in your own name.
The minimum deposit amount is ₱100. Minimum and maximum withdrawal amounts are displayed in your account dashboard and may vary by payment method. pisotaya does not charge fees on standard deposits. Withdrawal processing fees, if any, will be disclosed prior to confirmation of the withdrawal request.
Withdrawal requests are processed subject to completion of identity verification and satisfaction of any applicable wagering requirements. GCash and PayMaya withdrawals are typically processed within 15 minutes of approval. Bank transfer withdrawals (BPI, BDO, Metrobank) are processed within 1–3 banking hours during standard banking days. pisotaya reserves the right to conduct additional verification checks before processing withdrawals, which may extend processing times.
An account that has had no login activity for a period of twelve (12) consecutive months will be classified as dormant. pisotaya may apply a monthly dormancy administration fee to dormant accounts as disclosed in the account dashboard. Players will be notified before dormancy fees are applied. Dormant account balances remain the property of the player and may be reclaimed by reactivating the account.
All bonuses, free credits, cashback offers, and promotional rewards offered by pisotaya are subject to specific terms and conditions, including wagering requirements, time limits, game restrictions, and maximum withdrawal limits. The specific terms applicable to each promotion are published on the relevant promotion page and form part of these Terms.
Bonus funds credited to your pisotaya account must be wagered a specified number of times before any associated winnings can be withdrawn. The applicable wagering multiplier is stated on each promotion. Wagering requirements must be completed within the validity period of the bonus; unused bonus funds and associated winnings will be forfeited upon expiry.
pisotaya reserves the right to withhold, void, or reclaim bonus funds and associated winnings where it reasonably suspects that a player has engaged in bonus abuse, including but not limited to: creating multiple accounts to claim the same promotion, placing low-risk or hedged bets to satisfy wagering requirements, or colluding with other players to exploit promotional offers.
Promotions are available to eligible players only. pisotaya reserves the right to exclude any player from a promotion at its sole discretion, including where the player has previously violated these Terms or where pisotaya has reasonable grounds to suspect fraudulent activity.
All games available on the pisotaya Platform use certified random number generators (RNGs) supplied by licensed game providers. Game outcomes are determined independently of bet size, account history, or any other player-specific factor. pisotaya does not manipulate game outcomes.
In the event of a technical malfunction, system error, or connectivity failure during a game round, pisotaya reserves the right to void the affected game round and return the wager to the player's account. pisotaya is not liable for losses arising from technical malfunctions beyond its reasonable control, including internet service provider outages or device failures on the player's end.
In the event of a dispute regarding a game result, the outcome recorded in pisotaya's server logs shall be the definitive record. Players may submit a dispute via customer support within 72 hours of the disputed event. pisotaya will investigate and respond within 5 business days.
Minimum and maximum bet limits apply to all games and are displayed within each game interface. pisotaya reserves the right to adjust bet limits at any time without prior notice.
The following conduct is strictly prohibited on the pisotaya Platform. Violation of any of the following may result in immediate account suspension, forfeiture of balances, and referral to relevant authorities:
Note: pisotaya employs advanced fraud detection systems that monitor all account activity in real time. Suspicious activity is flagged automatically and reviewed by our compliance team. Players found to have engaged in prohibited conduct will have their accounts permanently closed with no right of appeal.
pisotaya is committed to promoting responsible gaming practices. We provide a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, cooling-off periods, and self-exclusion. These tools are accessible directly from your account settings.
If you believe your gambling has become problematic, we strongly encourage you to make use of these tools and to seek professional support. pisotaya's Responsible Gaming page contains detailed guidance on available tools and external support resources.
21+ Age Restriction: Real-money gaming on pisotaya is strictly for players aged 21 years and older in accordance with Philippine gaming regulations. pisotaya enforces strict age verification procedures and will close any account found to belong to an underage player, returning any remaining balance to the verified account holder.
All content on the pisotaya Platform, including but not limited to text, graphics, logos, icons, images, audio clips, game software, and the overall look and feel of the Platform, is the property of pisotaya or its content suppliers and is protected by applicable intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for personal, non-commercial gaming purposes only. You may not reproduce, distribute, modify, create derivative works of, publicly display, or otherwise exploit any content from the Platform without the prior written consent of pisotaya.
The pisotaya name, logo, and all related marks are trademarks of pisotaya. Nothing in these Terms grants you any right to use pisotaya's trademarks, trade names, or other proprietary designations.
pisotaya does not warrant that the Platform will be available at all times, uninterrupted, or free from errors. The Platform is provided on an "as is" and "as available" basis. pisotaya will use reasonable efforts to maintain Platform availability but does not guarantee continuous, uninterrupted access.
To the fullest extent permitted by applicable law, pisotaya shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or business interruption, even if pisotaya has been advised of the possibility of such damages.
pisotaya's total aggregate liability to you for any claim arising out of or in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you into your pisotaya account in the thirty (30) days immediately preceding the event giving rise to the claim.
pisotaya shall not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including natural disasters, acts of government, power outages, internet infrastructure failures, or other force majeure events.
pisotaya collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in the Privacy Policy.
pisotaya implements industry-standard security measures, including SSL encryption, to protect your personal and financial data. pisotaya does not sell or rent your personal data to third parties for marketing purposes. Data may be shared with regulatory authorities, payment processors, and fraud prevention services as required by law or necessary for the operation of the Platform.
You may close your pisotaya account at any time by contacting customer support. Upon closure, any remaining real-money balance (excluding bonus funds subject to incomplete wagering requirements) will be returned to you via your registered payment method, subject to completion of any pending verification requirements.
pisotaya reserves the right to suspend or permanently close your account at any time, with or without prior notice, where:
Where an account is closed due to a breach of these Terms, pisotaya reserves the right to forfeit any balance remaining in the account, including real-money funds, pending withdrawals, and bonus credits.
These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines.
You irrevocably agree that the courts of the Philippines shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the pisotaya Platform. This does not affect pisotaya's right to seek injunctive or other equitable relief in any jurisdiction.
pisotaya operates in compliance with applicable Philippine gaming regulations. Players are responsible for ensuring that their use of the Platform complies with the laws of their own jurisdiction.
pisotaya reserves the right to amend, update, or replace these Terms at any time. The most current version of the Terms will always be available on this page, with the "Last Updated" date revised accordingly.
Where changes are material, pisotaya will notify registered players via the contact details on file at least seven (7) days before the changes take effect. Non-material changes (such as corrections of typographical errors or clarifications that do not alter the substance of the Terms) may be made without prior notice.
Your continued use of the pisotaya Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform and close your account before the effective date of the changes.
If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the pisotaya customer support team:
pisotaya aims to respond to all written inquiries within two (2) business days. For urgent account-related matters, live chat is the fastest way to reach our support team.
For responsible gaming support and self-exclusion requests, please visit our Responsible Gaming page. Self-exclusion requests submitted via customer support are processed within 24 hours.
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